Operation Executive
Operation Executive (10)
Experience:
Minimum 3 years experience in tourism industry
Job Description:
- Attending day-to-day activities with high professional and sufficient way.
- Reply all agents inquires on time with high professionalism, well presented offers, full needed information and most competitive rates to materialize maximum business.
- Receive the confirmed bookings with all required information from the agents and open files on internal system.
- Ensure that all work executed in a correct and timely manner in alignment with services booked as per each file’s requirements.
- Arranging for meet & assist, accommodation, transportation, restaurants, guiding and other related services, according to client itinerary.
- Facilitating for smooth and easy execution of services from arrival till departure.
- Send confirmation of the services to the agents on time with full information, presentable and professional way.
- Adhere to all agents’ requirements to give them maximum satisfaction and create agent loyalty to Rida Int. brand.
- Follow-up cash / advances supplier’s payment in coordination with the account to eliminate any issues, which can affect the service.
- Coordinate with other departments, transportation and ground operation to make sure all services done accordingly to client’s itinerary with accuracy and quality.
- Handle unforeseen problems and complaints and determine eligibility for money returns.
- Get agents feedback about provided services to their clients, positive and negative points to improve our services.
To apply fill below form:
*Please mention in Subject the Position and Location you applying for