All transactions which have failed and where we have received payment confirmation from the payment gateway, will be automatically refunded to your bank account within 3-21 working days from the date of transaction and a confirmation mail will be sent to your email id registered with us. Only the actual transaction amount will be refunded excluding payment gateway charges and service tax. However, for cases where you have received a success confirmation but not received services or any other case, you are welcome to log a complaint by sending us an e-mail to customer care Email ID given on this website. We request you to fill all the relevant and mandatory fields asked at contact us page to help us serve you better.
Moreover in all cases our liability is only restricted to providing you a valid refund to the extent of payment received by us. We shall not be responsible for any other claim or consequential liability arising out of failed services on our system.
Thank you for transacting with us.